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McAfee Protection is a Capital Intellect Inc. company.
Information Collection & Use
Orders
If you purchase a product or service from us, we require certain personally
identifiable information from you on our order form. You must provide
contact information such as name, email, and shipping address and financial
information such as credit card number, and expiration date.
We use this information for billing purposes and to fill your orders
which include downloadable software with links sent to customers by
email. If we have trouble processing an order, we will use this information
to contact you. We may also contact you if we find that you are experiencing
problems downloading software you purchase from us.
Out of respect for your privacy, we present the option not to receive
these types of communications. Please see the "Choice and Opt-out."
Communications from the Site
Special Offers and Updates
In order to make sure that our customers have the most complete and
up to date versions of software, we will occasionally send you information
on software upgrades, products, special deals, and promotions. You can
sign up for these emails from us on our registration page.
Out of respect for your privacy, we present the option not to receive
these types of communications. Please see the "Choice and Opt-out."
Service-related Announcements
We will send you strictly service-related announcements on rare occasions
when it is necessary to do so. Service related announcements are only
sent when there is a problem or potential problem with software you
have purchased from us.
Generally, you may not opt-out of these communications, which are
not promotional in nature. If you do not wish to receive them, you have
the option to deactivate your account. Please see "Choice and Opt-out."
Customer Service
Based upon the personally identifiable information you provide
us, we will communicate with you in response to your inquiries,
to provide the services you request, and to manage your account.
We will communicate with you by email, or by phone when requested.
Please note that customer support is provided by Winferno Software
Inc, a Capital Intellect Company.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
We share aggregated demographic information about our user base with
our partners and advertisers. This information does not identify individual
users. We do not link aggregate user data with personally identifiable
information.
Personally Identifiable Information
Agents
We use an outside shipping company to fulfill orders, and a credit card
processing company to bill you for goods and services. While agents
have access to personally identifiable information for the previously
mentioned purposes, these companies do not retain, share, store or use
personally identifiable information for any other purposes.
Service Providers
We use other third parties to provide fulfillment services such as CDs
from our site. When you sign up for CD delivery, we will share your
contact information including, name, email address, shipping address
and phone number as necessary for the third party to provide that service.
Third parties are occasionally used to complete email campaigns to customers.
These third parties are prohibited from using your personally identifiable
information for any other purpose.
Customer Testimonials
We post customer testimonials on our website which may contain personally
identifiable information such as the customer name. We do obtain the
customer’s consent prior to posting the testimonial to post their
name along with their testimonial.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information
as required by law and when we believe that disclosure is necessary
to protect our rights and/or to comply with a judicial proceeding, court
order, or legal process served on our Web site
Automatic McAfee Software Renewal
Customers may purchase McAfee's automatic renewal service by selecting that option on the checkout page for McAfee products. By purchasing an automatic renewal service through McAfeeProtection.com, customers agree to have their billing information and credit card number encrypted and passed along to McAfee. This information will be used by McAfee to charge the customer for another subscription after a year from the date of product registration. It is strongly recommended that customers review McAfee's privacy policy prior to purchasing the automatic renewal service.
Choice/Opt-out
We provide you the opportunity to 'opt-out' of having your personally
identifiable information used for certain purposes, when we ask for
this information. For example, if you purchase a product/service but
do not wish to receive any additional marketing material from us, you
can indicate your preference once you receive any promotional communications
from us.
If you no longer wish to receive our promotional communications,
you may opt-out of receiving them by following the instructions
included in each communication or by contacting us at http://www.mcafeeprotection.com/re/support.asp
You will be notified when your personal information is collected by
any third party that is not our agent/service provider so you can make
an informed choice as to whether or not to share your information with
that party.
Log Files
As is true of most Web sites, we gather certain information automatically
and store it in log files. This information includes Internet protocol
(IP) addresses, browser type, Internet service provider (ISP), referring/exit
pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users,
to analyze trends, to administer the site, to track users' movements
around the site and to gather demographic information about our user
base as a whole.
We do not link this automatically collected data to personally identifiable
information.
Cookies
A cookie is a small text file that is stored on a user's computer
for record-keeping purposes. [We use cookies on this site. We do not
link the information we store in cookies to any personally identifiable
information you submit while on our site.
We use both session ID cookies and/or persistent cookies. We use session
cookies to make it easier for you to navigate our site. A session ID
cookie expires when you close your browser. A persistent cookie remains
on your hard drive for an extended period of time. You can remove persistent
cookies by following directions provided in your Internet browser's
"help" file. For information about cookies please click on
the link that follows: http://www.microsoft.com/info/cookies.msp
We set a persistent cookie to store your passwords, so you don't have
to enter it more than once. Persistent cookies also enable us to track
and target the interests of our users to enhance the experience on our
site.
If you reject cookies, you may still use our site, but your ability
to use some areas of our site, such as contests or surveys, will be
limited.
Links to Other Sites
This Web site contains links to other sites that are not owned or
controlled by Capital Intellect. Please be aware that we, Capital Intellect,
are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the
privacy statements of each and every Web site that collects personally
identifiable information.
This privacy statement applies only to information collected by this
Web site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you
no longer desire our service, you may correct, update, delete
or deactivate it by visiting our Customer Support at http://www.mcafeeprotection.com/re/support.asp
or by contacting us by postal mail at the contact information
listed below.
Security
The security of your personal information is important to us. When
you enter sensitive information such as credit card number on our registration
or order forms, we encrypt that information using secure socket layer
technology (SSL). To learn more about SSL, follow this link: http://searchsecurity.techtarget.com/sDefinition/0,,sid14_gci343029,00.html
We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive
it. No method of transmission over the Internet, or method of electronic
storage, is 100% secure, however. Therefore, while we strive to use
commercially acceptable means to protect your personal information,
we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you
can contact us at http://www.mcafeeprotection.com/re/support.asp
Business Transitions
In the event Capital Intellect goes through a business transition,
such as a merger, acquisition by another company, or sale of all or
a portion of its assets, your personally identifiable information will
likely be among the assets transferred. You will be notified via prominent
notice on our Web site for 30 days of any such change in ownership or
control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem appropriate
so that you are aware of what information we collect, how we use it,
and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time,
so please review it frequently. If we make material changes to this
policy, we will notify you here, by email, or by means of a notice on
our home page.
Contact Us
If you have any questions or suggestions regarding our privacy
policy, please contact us at: http://www.mcafeeprotection.com/re/support.asp
You may also mail us your questions or suggestions to us at the following
address:
Privacy at Capital Intellect Inc.
PO Box 51607
Boston, MA 02205-1607
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